Privacy Policy

This Privacy Policy describes how Harrys Casino (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you access or use our website and services. By accessing Harrys Casino, you acknowledge and consent to the practices described in this Privacy Policy. This policy is intended for residents of the United Kingdom and complies with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller Information

Harrys Casino is the data controller responsible for the processing of your personal data. If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you may contact us using the contact details provided on our website.

2. Types of Personal Information Collected

We collect various types of personal information to provide and improve our services. The categories of information we collect include:

• Identification data, such as your name, date of birth, and government-issued identification documents
• Contact details, such as your postal address, email address, and phone number
• Account information, such as username, password, and account preferences
• Financial and transactional data, including payment method details, deposit and withdrawal records, and account balances
• Usage and technical data, including IP address, browser type, operating system, device information, and website interaction details
• Correspondence and communication data, including information you provide when communicating with our support team

3. Purpose and Legal Basis for Processing Personal Data

We process your personal information for the following purposes and based on the following legal grounds:

• To verify your identity and eligibility to use our services (performance of a contract and legal obligation)
• To administer your account and process transactions (performance of a contract)
• To comply with legal and regulatory requirements, such as anti-money laundering (AML), responsible gambling, and fraud prevention (legal obligation and legitimate interests)
• To communicate with you about your account, service updates, or changes to our terms and policies (performance of a contract and legal obligation)
• To provide customer support and resolve disputes (performance of a contract and legitimate interests)
• To improve our website, products, and services through analytics and user feedback (legitimate interests)
• To send you marketing communications, subject to your preferences and consent (consent)

4. Disclosure of Personal Information

We may share your personal information with third parties under certain circumstances, including:

• Service providers assisting with website hosting, payment processing, customer support, and analytics
• Regulatory authorities and law enforcement agencies, where required by law or regulation
• Business partners and affiliates, for the purpose of providing joint services or promotions, subject to your consent where applicable
• Professional advisors, such as auditors, legal counsel, and consultants
• Potential buyers or investors in the event of a business transfer, merger, or acquisition, subject to confidentiality obligations

All third parties are required to process your data in accordance with applicable data protection laws and only for specified purposes.

5. International Transfers

Your personal information may be transferred to and stored in countries outside the United Kingdom or the European Economic Area (EEA). Where such transfers occur, we implement appropriate safeguards, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO), to ensure the protection of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, accounting, or reporting requirements. The specific retention period depends on the type of information and the applicable legal obligations. When data is no longer required, it is securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures include encryption, secure storage, access controls, and regular monitoring of our systems. While we strive to protect your information, no method of transmission or storage is completely secure; therefore, we cannot guarantee absolute security.

8. Your Rights

Under the UK data protection laws, you have the following rights regarding your personal information:

• The right to access your personal data and receive a copy
• The right to rectify inaccurate or incomplete data
• The right to erase your data in certain circumstances (“right to be forgotten”)
• The right to restrict the processing of your data
• The right to object to the processing of your data for direct marketing or on grounds relating to your particular situation
• The right to data portability, allowing you to obtain and reuse your data across different services
• The right to withdraw consent at any time where processing is based on your consent
• The right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated

To exercise your rights, please contact us using the information provided on our website. We may request additional information to verify your identity before processing your request.

9. Cookies and Tracking Technologies

Harrys Casino uses cookies and similar tracking technologies to enhance user experience, analyze website usage, and deliver relevant content. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy available on our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about how we process your personal data.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through the contact details provided on our website. We will address your inquiry promptly and in accordance with applicable data protection laws.